Our representatives are always looking for the best ways to serve our members.

If you should have any suggestions as to how to improve the plan to suit your needs better, if you have questions about what benefits you receive as a Health Choice Generations Utah (HMO D-SNP) member, or if you are thinking of switching plans and want to compare benefits, please call Customer Service at 1-844-457-8943 (TTY 711), 8 a.m. – 8 p.m., 5 days a week (April – September) or 7 days a week (October – March).

We invite you to call or write to us at:

Health Choice Generations Utah
PO Box 45900
Salt Lake City, UT 84145
Phone: 1-844-457-8943
TTY: 711
Claims should be mailed to:
Health Choice Generations Utah
Attn: Claims Department
PO Box 45900
Salt Lake City, UT 84145


Fraud, Waste, and Abuse (FWA) Contact Information

Health Choice Generations is committed to preventing Fraud, Waste, and Abuse.

When reporting suspected Fraud, Waste, and Abuse, be as specific as possible by providing detailed information (who, what, where, why, and how). To report Fraud, Waste, and Abuse, contact us by any of the following methods:

Fraud Waste Abuse Referral Form

Customer Service Center: (877) 358-8797; TTY users should dial 711

Compliance Support Line (anonymous):
(888) 206-6025; 24 hours a day/7 days a week.

(801) 585-2654


Health Choice Generations
Attention: Special Investigations Unit
6053 Fashion Square Dr., Suite 110
Murray, UT 84107

Last Updated on December 28, 2023