Our representatives are always looking for the best ways to serve our members.
If you should have any suggestions as to how to improve the plan to better suit your needs; if you have questions about what benefits you receive as a Health Choice Generations Utah (HMO D-SNP) member; or if you are thinking of switching plans and want to compare benefits, please call Customer Service at 1-844-457-8943 (TTY 711), 8 a.m. – 8 p.m., 5 days a week (April – September) or 7 days a week (October – March).
We invite you to call or write to us at:
| Health Choice Generations Utah PO Box 45900 Salt Lake City, UT 84145 Phone: 1-844-457-8943 TTY: 711 |
Claims should be mailed to: Health Choice Generations Utah Attn: Claims Department PO Box 45900 Salt Lake City, UT 84145 |
Fraud, Waste, and Abuse (FWA) Contact Information
Health Choice Generations is committed to preventing Fraud, Waste, and Abuse.
When reporting suspected Fraud, Waste, and Abuse, be as specific as possible by providing detailed information (who, what, where, why, and how). To report Fraud, Waste, and Abuse, contact us by any of the following methods:
Online:
Fraud Waste Abuse Referral Form
Phone:
Customer Service Center: (877) 358-8797; TTY users should dial 711
Compliance Support Line (anonymous):
(888) 206-6025; 24 hours a day/7 days a week.
Email:
FWA@healthchoiceutah.com
Fax:
(801) 585-2654
Mail:
Health Choice Generations
Attention: Special Investigations Unit
6053 Fashion Square Dr., Suite 110
Murray, UT 84107
Last Updated on June 2, 2023